Terms and Conditions

By booking with us, you agree to the following terms and conditions:
  1. All payment can be made by crossed cheque payable to EFG Training Services Private Ltd.
  2. Payment should be made on or before the course date to take the exam.
  3. If payment is not received, the printing of the ID PASS / Certificate will not be possible.
  4. No Amount Will Be Refunded, If They Fail To Attend The Course On The Commencement Date or Attend The Course And Discontinued Mid-Way Through The Course.
  5. For retake exam full course fee applies.
  6. Kindly take note Singaporeans & PR if grant not approved by SSG must make full payment.
  7. Fee Payment and Refund Policy
    • Payment is required upon receipt of confirmation.
    • If a written notice of withdrawal is received by EFG at least one week before the course starts, a 90% refund will be provided.
    • If the notice of withdrawal is received by EFG less than one week but more than three working days before the course starts, a 75% refund will be issued.
    • No refund will be given if EFG receives the notice of withdrawal within three working days before the course starts.
    • Participant replacement is allowed if the request is made prior to the course commencement.
By proceeding, you acknowledge that you have read, understood, and agreed to comply with the above terms and conditions.